Lifetime paint guarantee
Painting properly takes time: preparation, colour matching, application and curing in the right conditions. That's why we back our paint repairs with a lifetime guarantee.
Why we offer this guarantee
Confidence in our work
A long guarantee only makes sense if the paint process is done right from the preparation stage.
Built for the island's climate
Strong sun, salty air and calima dust are hard on paint. We want the repair to last over the years.
Everything in writing
The specific conditions are given to you in writing with the repair, so you know exactly what's covered.
What it covers, in general terms
A paint guarantee protects against defects in the paintwork itself. These are the areas it usually covers; the detail is in your document.
Adhesion
The paint not peeling or lifting in the repaired area due to an application defect.
Finish
Defects such as bubbling, cracking or abnormal loss of gloss attributable to the work done.
Repaired area
It refers to the panels or surfaces we painted, as identified in the repair.
Written conditions
We give you the document with the conditions and what you need to keep to claim under it.
The guarantee covers defects in the paintwork carried out, not new damage. The exact conditions are those stated in the document we give you with the repair.
What «lifetime» means in a paint guarantee
A lifetime paint guarantee means we stand behind the paintwork we've done on your car without a short expiry date. If the paint we applied shows a defect attributable to the repair, such as peeling or cracking, we'll put it right according to the conditions we give you in writing.
It's separate from the legal repair warranty, which in Spain is at least three months or 2,000 km for any workshop repair. Ours goes further in the specific case of paint.
Why we can offer it
Good paintwork starts long before the spray gun. The surface is prepared, primer is applied where needed, the colour is matched, the paint goes on and is protected with clear coat. We work with eco-friendly «eco-balance» paint in solid and metallic colours, using the equipment in our bodywork and paint facilities. If any of those steps is done badly, the defect shows up over time. Guaranteeing it long term forces us to do it right.
What usually falls outside any paint guarantee
With caution, and without replacing your document, these are situations that normally aren't covered by any paint guarantee because they don't depend on the work done:
- New damage: knocks, scratches, scuffs or stone chips after the repair.
- Damage caused by external agents, such as harsh chemicals or vandalism.
- Areas of the car we didn't paint.
- Later repairs carried out elsewhere on the same area.
What we do recommend is looking after the paint as you would on any car: washing without abrasive products and, if you park in the sun, adding some protection now and then. If you're interested, see our polishing service.
Our advice is that when you collect the car, you look over the painted area calmly and in daylight. If something doesn't look right, tell us there and then. And if you notice any change in that area over time, don't wait: the sooner we see it, the easier it is to tell whether it's a defect in the repair or something else.
How to claim
Keep the invoice and the guarantee document. If you notice a defect in the repaired area, get in touch; we'll inspect the car and tell you how we'll resolve it. There's more about our work under bodywork and paint and eco-friendly paint.
Frequently asked questions
Does the lifetime guarantee cover any paint damage?
No. It covers defects in the paintwork we carried out, under the written conditions. A new knock or scratch isn't a defect in the repair.
Does it apply if the insurer pays for the repair?
The guarantee is tied to our paintwork. The specific conditions are in the document we give you with the repair.
What if I sell the car?
Check the guarantee document, which sets out its conditions. If in doubt, ask us.
What do I need to keep?
The repair invoice and the guarantee document we give you.
More Green Car advantages
Collection and delivery
We collect your car and bring it back repaired, so you don't have to juggle schedules or find someone to give you a lift.
See serviceReal-time vehicle status
You know what stage your car's repair is at without having to call and ask.
See serviceCourtesy car
While we repair your car, we help you keep moving with a courtesy car, subject to availability or your policy.
See serviceInsurance handling
We work with your insurance company: we support you through the assessment and paperwork so you have as little to do as possible.
See serviceNo-obligation estimate
A clear written estimate before any repair. You decide whether we go ahead, with no pressure.
See serviceVehicle cleaning
We hand your car back clean inside and out. A detail our customers really appreciate.
See serviceWhat people often believe, and what actually happens
Six ideas we often hear at the garage that are worth clearing up.
“A car that's been in an accident is never right again.”
If the structure is brought back to its measurements on a jig and joints, sealing and protection are reproduced as at the factory, the repair is sound and safe.
“My insurer decides where my car is repaired.”
As a rule you can choose the garage. Some policies offer perks at their partner garages: we help you read yours before you decide.
“A small dent can wait.”
A scrape that lifts the paint leaves bare metal exposed. With the sun and salty air in the south of the island, corrosion sets in sooner than you think.
“Eco-friendly paint is lower quality.”
A paint with fewer solvents can give an equally durable finish. What makes the difference is the preparation and the application.
“A used car that looks good has never been in a crash.”
A well-polished respray can go unnoticed at first glance. A paint thickness gauge and a check of panel gaps, sealing and welds give it away.
“It doesn't matter where it's painted: paint is paint.”
What you can't see —surface preparation, anti-corrosion protection and painting in a booth— is what decides how long the repair lasts.
Shall we prepare an estimate?
Tell us what your car needs and we'll reply with a written estimate, with no obligation.
Do the online check-in: your details, the vehicle and photos of the damage, from your phone before you come.
Check your car in online- Written estimateBefore we start you know what will be done and what it costs.
- No obligationWe give you the estimate; you decide.
- Collection & deliveryIf it suits you, we come and pick up the car.
Request an estimate
Tell us what's wrong with the car. For bodywork or paint, photos via WhatsApp help a lot.
Rather talk? Call us on 922 73 64 47 or message us on WhatsApp at 674 06 13 71.