Insurers, loss adjusters and brokers
If you are an insurance company, a loss adjuster or a broker, we are a bodywork and paint shop in the south of Tenerife ready to repair your policyholders' claims thoroughly and with good customer care.
Why work with us
Repairs to manufacturer standards
We have a chassis jig and the equipment needed to work to the standards every manufacturer requires.
Coordination with the adjuster
Photos, stripping down where needed and a clear assessment so the loss assessment runs smoothly.
Good care of the policyholder
We treat your policyholder as our own customer and return the car clean, inside and out.
How we handle claims
A clear process, so the insurer, the adjuster and the policyholder always know where the repair stands.
Intake and paperwork
We receive the vehicle, record its condition and gather the claim details.
Photos and assessment
We prepare photos and a damage assessment for the loss adjuster, in line with the repair time schedule.
Bodywork and structural repair
Repairs on the jig when the damage requires it, following the manufacturer's specifications.
Paint
Eco-friendly paint with colour matching and a lifetime warranty on paintwork.
Status updates
Real-time information on the repair status for the insurer and the policyholder.
Handover
We return the vehicle clean and explain to the policyholder what has been done.
How we work together depends on each insurer and each claim. If you would like to work with us, let's talk and we will explain how we are organised.
For insurance companies and brokers
We are in Las Chafiras, right in the south of Tenerife, with spacious premises: bodywork shop, paint area, parts store and chassis jigs. We can handle bodywork and paint claims for cars and commercial vehicles, from a light knock to damage that affects the structure.
We care about the repair being done well and the policyholder leaving happy. That is why we pay attention to communication: they know what stage their car is at, what is left and when handover is expected. That means fewer calls to the insurer and a better experience for their customer.
If you are a broker or agent, you can recommend us to your clients in the south of the island with confidence. We give them a personal service, a clear estimate, collection and delivery where possible and a courtesy car depending on availability or policy.
For loss adjusters
We make the loss assessment easier. We prepare photos of the damage, strip down where needed to reveal hidden damage and present a clear assessment. If something unexpected appears during the repair, we document it with photos and report it before carrying on, so the supplement can be agreed.
When the damage is significant, we also check the structure and, if needed, repair it on the jig with measurement checks. If the repair did not seem reasonable compared with the vehicle's value, we flag it as early as possible so the insurer and the adjuster can assess the situation with all the information.
- Photos of the damage before, during and after the repair.
- Labour and materials assessed according to the schedule.
- Hidden damage reported before continuing.
- Structural repair on the jig with measurement checks when the damage requires it.
For policyholders: your free choice of repairer
If you are the policyholder and have landed here: you have the right to free choice of repairer. You can ask for your car to be repaired at Green Car Service even if your insurer suggests another workshop. We coordinate with your insurer and the loss adjuster. We explain it in detail in our guide to free choice of repairer and on our dealing with insurers page.
Frequently asked questions
Which insurers do you work with?
We repair claims for policyholders of any insurer that accepts the repair at our workshop. If you represent an insurer and would like to work together, let's talk.
How is the loss assessment coordinated?
We prepare photos and an assessment for the adjuster, give access to the vehicle and report any hidden damage before continuing.
Do you repair structural damage?
Yes. We have a chassis jig and the equipment needed to repair the structure to the manufacturer's specifications.
I am a policyholder. Can I choose your workshop?
Yes. You have the right to free choice of repairer. Call us and we will help you tell your insurer.
We work with your insurance company
If your car has suffered an incident covered by your insurance, you don't have to be the go-between: we coordinate with your insurer and its loss adjuster so the repair is authorised and done properly.
It's one of the reasons many customers come to us: less paperwork, fewer phone calls and the car back the way it should be.
How we handle it- You choose the garageAs a rule you can take your car to the garage you prefer; we help you check what your policy says.
- We deal with the loss adjusterWe prepare the damage assessment and go through it with your insurer's loss adjuster.
- We collect and deliverIf it suits you better, we pick the car up and bring it back repaired.
- We keep you postedYou always know what stage the repair is at.
We also work for
Private customers
Dents, scratches, accidents or paintwork: we repair your car with a written estimate, whether your insurer pays or you do.
See serviceBusinesses and fleets
Bodywork and paint for fleets, vans, leasing and rent-a-car firms in south Tenerife, with one contact and minimum downtime.
See serviceWhat people often believe, and what actually happens
Six ideas we often hear at the garage that are worth clearing up.
“A car that's been in an accident is never right again.”
If the structure is brought back to its measurements on a jig and joints, sealing and protection are reproduced as at the factory, the repair is sound and safe.
“My insurer decides where my car is repaired.”
As a rule you can choose the garage. Some policies offer perks at their partner garages: we help you read yours before you decide.
“A small dent can wait.”
A scrape that lifts the paint leaves bare metal exposed. With the sun and salty air in the south of the island, corrosion sets in sooner than you think.
“Eco-friendly paint is lower quality.”
A paint with fewer solvents can give an equally durable finish. What makes the difference is the preparation and the application.
“A used car that looks good has never been in a crash.”
A well-polished respray can go unnoticed at first glance. A paint thickness gauge and a check of panel gaps, sealing and welds give it away.
“It doesn't matter where it's painted: paint is paint.”
What you can't see —surface preparation, anti-corrosion protection and painting in a booth— is what decides how long the repair lasts.
Shall we prepare an estimate?
Tell us what your car needs and we'll reply with a written estimate, with no obligation.
Do the online check-in: your details, the vehicle and photos of the damage, from your phone before you come.
Check your car in online- Written estimateBefore we start you know what will be done and what it costs.
- No obligationWe give you the estimate; you decide.
- Collection & deliveryIf it suits you, we come and pick up the car.
Request an estimate
Tell us what's wrong with the car. For bodywork or paint, photos via WhatsApp help a lot.
Rather talk? Call us on 922 73 64 47 or message us on WhatsApp at 674 06 13 71.